Fair Practices Code
Our commitment to transparent, responsible and non-coercive lending.
Last updated: 1 July 2026
Transparency
All terms — interest rate, fees, tenure, and total cost — are disclosed upfront in a Key Fact Statement before you accept any loan from a Lending Partner. Nothing is hidden in fine print.
No coercion
Collection and recovery are conducted with dignity. We and our Lending Partners do not use harassment or threats, or contact you outside reasonable hours.
Cooling-off period
In line with the RBI Digital Lending Guidelines, you may exit a loan during the applicable cooling-off period by repaying the principal and proportionate charges, without penalty.
Data & privacy
We collect only the data required, with your explicit consent, in accordance with our Privacy Policy, and do not access your contacts, media, or files for lending decisions.